AroFlo

03/11/2026

Live webinar: Out of Sight, Out of Pocket – Meet Delight, the Customer Marketing Agent for AroFlo

📅Friday, 06 Nov - 1:30 PM AEDT

Customers don't cancel. They drift to whoever stayed in touch.

Every field service trade business has a list it never gets to: the quote that went quiet three weeks ago, the hot water system coming up on ten years, the aircon due for its pre-summer service. Nobody forgot. There just wasn't anyone to do it.

Delight takes that list on. In this session we'll show you how it uses the job history and assets already in AroFlo to:
→ Follow up sent quotes and past jobs until they're won or closed out
→ Send on-brand messages tailored to each customer's jobs, assets and service records
→ Surface service and cross-sell opportunities from your own data
→ Run seasonal campaigns that smooth out demand
→ Track every job and dollar it drives

You'll get a live demo and time for your questions.
More repeat work. Less chasing.

Register here⤵️

02/11/2026

Delight is now live for AroFlo. 🎉

Delight is a Customer Marketing Agent. It uses the job history already in AroFlo to win back past customers, follow up quiet quotes and drive repeat work, automatically.

Customers rarely cancel. They drift to whoever stayed in touch. Delight makes sure that’s you. It knows every customer’s jobs, assets and service records, and it reaches out personally when it matters: the quote that went quiet, the hot water system nearing ten years, the aircon due before summer.

You’ll see every job and dollar it brings in.
More repeat work. Less chasing.

⬇️ Request a demo!

30/10/2026

Short on skilled techs? Scaling your workforce isn't just about hiring more people—it's about maximizing the output of the team you already have. 🛠️

With rising labor costs and tight hiring markets, field service businesses need smarter ways to operate. Our latest guide explores how AI-first platforms streamline job dispatch, accelerate onboarding, and unlock hidden team productivity.

Read the article.

29/10/2026

📅 The Simprosium Sydney 2026 agenda is locked in, and there’s a lot to get excited about.

Across two days, you’ll hear from industry leaders, operators and one of Australia’s greatest sporting champions on where the field service trades are heading and what it takes to grow a business that lasts.

Here are the sessions we’re most looking forward to:

Monday, 9 November
🚀 The Coming Disruption: Why We Built the Storm – Fred Voccola, Chairman & CEO, Simpro Group, opens the event with what AI genuinely changes for trade businesses over the next 24 months.
🚀 Now, Next, Beyond: The Rise of the Digital Workforce – Raffi Tchakmakjian introduces the digital workers already live in Simpro and AroFlo, and what’s coming next.
🚀 From Super User to Whole-Team Adoption – Real lessons on spreading system know-how beyond the one person everyone asks.
🚀 The State of the Trades 2026 – James Taylor presents the first independent YouGov research into the ANZ field service trades. Attendees see the full report first.

Tuesday, 10 November
💡 Building Success in the Trades: A Lesson in Resilience, Pressure and Self-Belief – Seven-time World Surfing Champion Layne Beachley AO opens day two.
💡A Conversation About AI, With AI – Three ANZ operators and a fourth panellist that isn’t human, answering questions live and unscripted.
💡M&A in the Field Service Trades – Fred Voccola on what your business is worth without you in it. You don’t need to want to sell to get something out of this one.
💡 Is AI the New Search? – How AI is changing the way customers find trade businesses, and how to stay ahead.

Which session is top of your list?
🎟️ Explore the full agenda and register: https://sydney.simprosium.com/agenda.

28/10/2026

Are you pricing your plumbing jobs for true profit, or just guessing against the competition? 🔧

Setting accurate hourly rates means covering labor, overheads, and target margins—without pricing yourself out of the market.

Our latest guide breaks down the math behind charge-out rates, market benchmarks, and structuring your quotes for long-term growth.

Read the guide.

Discover the average hourly rate of plumber services in Australia and learn how to set competitive pricing for your plumbing business.

27/10/2026

Verizon Connect Work retires on 31 December 2026.

Here’s what that means for your business:

Active operations shut down on 31 December
All 2026 billing needs to be finalised before then
From 4 January 2027, you’ll lose access to your dashboard, job schedules, client lists and invoicing
The Work mobile app will stop working for your field techs

Data exports, including photos and signatures, can take several days to process, so it’s worth starting yours now.

The good news? AroFlo has a plan for a successful transition, and we’ll import your data directly into your new AroFlo build.

Contact our team today, to get you sorted!

Request a demo: https://bit.ly/4sC8zD5.

26/10/2026

🌊 Sydney, one of your own is taking the Simprosium stage.
You know the name. Layne Beachley grew up on the Northern Beaches and went on to win seven world surfing titles, six of them back-to-back, a run no surfer in history has matched.

Next month, she’s bringing what she’s learned to Simprosium Sydney 2026, both in the water and in the years since. In her keynote, Achieving Sustained Success, Layne will share how to lead resilient teams, perform under pressure and keep your energy up while you grow your business, without burning out.

For trade and field service business leaders, it’s one session you won’t want to miss.
🎤 Achieving Sustained Success
📅 Tues 10th November, 10:30a
📍 Hyatt Regency Sydney

Standard pricing ends 31 October. Lock in your ticket before prices go up.
🎟️ Register now.

23/10/2026

How do your customers find out their tech is on the way?

A) We call them

B) They call us 😬

C) Automated SMS / email

D) They just wait

22/10/2026

🏨 Travelling to Simprosium Sydney 2026? Lock in your room now.

Rooms in our Simprosium hotel block are going fast, with limited availability left on peak nights.
Most of our attendees are coming in from out of town. Booking a hotel bundle means you’ll be steps from the action, with less time commuting and more time for the keynotes, Expo and Conference Party.

Registration is still open. It’s the hotel rooms that are running low, so if you’re planning to stay with us, book soon to secure your spot.

📅 9–10 November
📍 Hyatt Regency Sydney
🎟️ Book your hotel bundle: https://sydney.simprosium.com/home.