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ShiftCare Streamline your NDIS business and focus on delivering a higher standard of care with ShiftCare.
(14)

22/09/2026

Two progress notes for the same overnight shift, side by side. The first is marked two sections empty, with observations and follow-up left blank. The second, written by the same support worker after coaching, is complete and describes the fall, the checks made, and what the morning staff should watch for.

22/09/2026

The gate code goes with them.

7am at an unfamiliar gate, and the access code is sitting on a desktop.
The client detail you've already captured — gate codes, access instructions, preferences, the things that make a first visit go properly, has lived on the web profile. So it got retyped into shift notes just to reach the person standing at the door.

Client custom fields now show on the support worker's phone. You choose which ones, field by field. Off until you tick it, read-only, and stored on the device so it's there when there's no signal.

It's in the mobile app now. Tick a field in Account Settings and it's on their next shift.

One square for every improvement to ShiftCare in the last thirteen months. More than 500 of them. Almost all of them sta...
10/09/2026

One square for every improvement to ShiftCare in the last thirteen months.

More than 500 of them.

Almost all of them started with a provider telling us what they needed next.

Keep telling us.

03/09/2026

Nobody typed the password.

Face ID, Touch ID or a fingerprint.

The session sits in the phone's own secure storage, so a support worker opens the app and goes straight to the roster.

ShiftCare mobile app 3.6.5, rolling out by region.

ShiftCare has been named Global Innovation App of the Year at the Xero Global App Awards 2026. More than 500 improvement...
01/09/2026

ShiftCare has been named Global Innovation App of the Year at the Xero Global App Awards 2026.

More than 500 improvements to the platform in thirteen months, almost all of them shaped by what providers told us they needed next.

Thank you for telling us.

27/08/2026

Your team opens ShiftCare with a look.

Face ID, Touch ID or a fingerprint instead of a password between visits. The session sits in the phone's own secure storage, so it is tighter than it was before, not looser.

Biometric App Unlock is live on ShiftCare mobile 3.6.5, rolling out by region.

24/08/2026

You already know who to ask.

Paste the shift into a chat and it becomes a card with the client, date, time and service. They tap once to apply. No phone calls, no screenshots of the roster.

Instant Messaging, on Intelligence and Growth plans.

Nobody sleeps through a sleepover shift.Awake Time is now live. The carer logs the awake period on their phone at the be...
19/08/2026

Nobody sleeps through a sleepover shift.
Awake Time is now live. The carer logs the awake period on their phone at the bedside. The AI checks it against the shift notes. The right pay and the right invoice line happen on their own.

You only see the exceptions.

Pretty cool way to kick off the week 💙ShiftCare has been named a finalist in the Xero Global App Awards 2026.Great recog...
16/08/2026

Pretty cool way to kick off the week 💙

ShiftCare has been named a finalist in the Xero Global App Awards 2026.
Great recognition for our team and what we’re building with care providers every day. Less admin. Simpler operations. More time for care.

Thanks to everyone who’s been part of the journey.

Caregiver appreciation doesn't have to mean a pizza party once a year.The things that actually keep people:• A schedule ...
14/08/2026

Caregiver appreciation doesn't have to mean a pizza party once a year.

The things that actually keep people:
• A schedule that respects their life - consistent clients, realistic drive times.
• Being heard when they flag something about a client, and seeing it acted on.
• A simple thank-you from a supervisor who knows their name.

None of it costs much. All of it says: we see how hard this work is, and we're glad you're here.

Agencies - what's one small thing that's made a difference for your caregivers?

Address

68 Waterloo Road
Sydney, NSW
2113

Telephone

+61283114101

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