We are a store specializing in the design and development of multifunctional household products, recommending high-end and practical furniture for you.
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. Returns (if applicable)
We accept return of products. Customers have the right to apply for a retu
rn within 14 days after delivery the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. （Please contact our customer service team in time, and attach the label of the received order and the condition of the goods to the email-if possible, please take a picture of the goods so that we can deal with your needs faster）To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address. Return address: United States Office Address ( Return & Exchange Service )
Adress 1: dock36-41，14675 monte vista ，chino. CA，91710 USA
Email：[email protected]
Adress 2: 8700 White Oak Ave Dock 1. Rancho Cucamonga. CA 91730 USA
Call：949-501-5688
Adress 3: 1150 North Del Rio Place, Ontario. CA 91764 USA
Call：626-341-9655
Notes
Custom-order or personalised items do not have a right to 14 days refund. If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason. No restocking fee to be charged to the consumers for the return of a product. Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected] . Please contact our Customer service at [email protected] to get the return address.
