Mehery Soccom Private Limited

🌟 Celebrate the Festival of Lights with Mehery Soccom 🌟

As the lamps glow and the skies sparkle with colour, we take this moment to thank all our stakeholders, customers, and partners for being part of our journey.

Diwali is more than a celebration — it’s a reminder that light, positivity, and hope can overcome any darkness. May this festive season fill your life with endless joy, prosperity, and success. ✨

Together, let’s continue to create brighter ideas, stronger collaborations, and a future filled with promise.

💫 Wishing you and your loved ones a joyous and prosperous Diwali!
— Team Mehery Soccom

✨ Wishing You a Prosperous Dussehra ✨

On this auspicious occasion of Vijaya Dashami, we at Mehery Soccom Private Limited extend our warmest wishes to all our stakeholders, customers, and partners.

Dussehra reminds us that with courage, wisdom, and perseverance, good always triumphs over challenges. May this festive season bring you and your families success, happiness, and new beginnings. 🌸

Let us continue to build stronger relationships, foster innovation, and move forward together with positivity and determination.

🌟 Happy Dussehra from Team Mehery Soccom! 🌟

🤔 Should you move your support bot to AI — or stick with code?

AI-powered bots bring adaptability, personalization, and human-like interactions. But traditional code-based bots still shine when it comes to reliability, cost-effectiveness, and static workflows.

This latest blog by Mehery Soccom Private Limited breaks down when AI makes sense, when it doesn’t, and why a hybrid approach might be the smartest path forward.

👉 A must-read if you’re evaluating the future of your customer support automation.

https://www.mehery.com/blogPost/3transition

🚀 Product Update from Mehery Smart Conversations
We’re excited to share some major enhancements that make customer engagement smarter and more measurable:

✨ Template Analytics – Enhanced
Track delivery status and button CTAs (codes, URLs, phone numbers) across all template types and delivery sources. Link templates to Agents, BOTs, or Broadcasts for complete analytics. Full API support available.

✅ Forced Disposal Instructions
Admins can now enforce mandatory session tagging before closure—ensuring improved data accuracy, stronger compliance, and cleaner reporting.

🔍 Session Tag Search
Quickly search and apply tags within the session tag window for faster workflows.

💬 New Web Chat Client
A modern, refined look for web chat to enhance customer experience. Try it out and share your feedback!

🔗 Zoho CRM Integration
Seamless synchronization of Zoho Contacts with Mehery Profiles for instant updates and smarter cohort engagement.

🐞 Bug Fixes
Stability and performance improvements based on internal and customer-reported feedback.

📌 Docs: https://docs.mehery.com/server-xms/docs/5_campaign.html?utm_source=chatgpt.com

We’re constantly evolving to make customer conversations more effective, insightful, and integrated.
Stay tuned for more updates—next release coming mid-September!

🌸✨ Happy Ganesh Chaturthi! ✨🌸

On this auspicious occasion of Ganesh Chaturthi, we at Mehery Soccom Pvt Ltd wish you and your loved ones prosperity, wisdom, and new beginnings.

May Lord Ganesha bless your journey with success, remove all obstacles, and fill your life with happiness and harmony. 🪔🙏

🌿✨ Wishing you a joyful and blessed Ganesh Chaturthi! ✨🌿

🇮🇳 Celebrating the Spirit of Freedom 🇮🇳

This Independence Day, let’s honor the courage, vision, and sacrifices that paved the way for our nation’s freedom.
May we continue to innovate, grow, and contribute towards building an India that thrives on unity, progress, and possibilities.

At Mehery Soccom, we believe true freedom is about empowering people — with technology, with communication, and with opportunities.

Here’s to a future where we rise together, stronger than ever!

Happy 78th Independence Day!

🚀 Introducing Insights360 Dashboard – Your Command Center for Smarter Engagement!

We’ve just rolled out a powerful update for Mehery Smart Conversations – a new Business Dashboard with enhanced Campaign & Performance Analytics designed to put data-driven decision-making at your fingertips.

🔍 What’s New?
✅ Insights360 Dashboard – Get a bird’s-eye view of your organization's Daily, weekly & monthly performance.
✅ Agent Analytics – Track online/offline status, average response time, conversation resolution rates & more.
✅ Campaign Analytics – Dive deep into automation effectiveness and channel-wise campaign performance.
✅ Graphical Reports – Visual insights into agent-wise engagement and customer satisfaction.

💡 Why this matters:
✔ Boost team productivity
✔ Optimize bots and automation
✔ Measure campaign ROI
✔ Make faster, smarter decisions

We’re committed to helping businesses deliver exceptional customer experiences—this release is another big step in that direction.

👉 Want to see Insights360 in action?
📩 Drop us a message or write to [email protected] for a personalized walkthrough!

🌙 Eid al-Adha Mubarak from Mehery! 🌙

On this blessed occasion of Eid al-Adha, we extend our heartfelt wishes to you and your loved ones.

May this festival bring peace, prosperity, and togetherness into your lives.
Let’s celebrate the spirit of sacrifice and compassion that unites us all.

✨ Eid Mubarak! ✨

MEHERY

🚀 Expanding Conversations Beyond Chat! 🚀

We’re excited to introduce Email Inbound Functionality and Email Campaigns in Mehery Smart Conversations! 🎉

📩 Email Inbound – Manage and respond to incoming emails alongside WhatsApp, Facebook Messenger, Instagram, and Web Chat in a single, unified inbox.

📢 Email Campaigns – Launch on-demand or scheduled email campaigns with:
✅ Rich Media HTML & Text Emails
✅ Open & CTA Tracking for performance insights
✅ Seamless integration with WhatsApp-based campaigns

Engage your customers across multiple channels with one powerful platform! 🚀

Let’s talk about how Mehery Smart Conversations can enhance your customer engagement. 🔗

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🚀 New Feature Alert! 🚀

We’re thrilled to announce that Mehery Smart Conversations now supports Email Inbound Functionality! 🎉

Managing customer communication just got even easier. Now, along with handling conversations from WhatsApp, Facebook Messenger, Instagram, Web Chat, and more, you can also receive and respond to incoming emails—all from a unified inbox.

✅ One platform for all customer interactions
✅ Seamless email & chat management
✅ Better response time, enhanced engagement

Ready to transform your customer communication? Let’s connect! 🔗