Loyale

Introducing Journey Builder. 🎉

Build complete customer journeys on one visual canvas, triggered by real customer behaviour. Start from a purchase, sign-up, audience or schedule. Add waits, branches, personalised messages and automatic rewards. Test the whole journey safely, then follow engagement and conversions at every step.

Customer journeys are now built into Loyale.

Every customer behaves differently. Their experience should too.

Soon, you’ll be able to turn a single customer action into a complete journey, with different messages, rewards and next steps based on what they do.

One action. Multiple possible paths.

Coming soon to Loyale.

A purchase should not end with points being awarded.

It could start a welcome, a reminder, a milestone, a reward or an entirely different path based on what the customer does next.

We are about to introduce a new way to build customer engagement in Loyale.

Financial institutions already process valuable transaction data every day. The opportunity lies in using it to better understand customers and create more relevant engagement.

From payment-linked rewards to personalised journeys, discover how financial institutions can turn everyday transactions into stronger customer relationships.

Read the article: https://loyale.io/how-financial-institutions-can-turn-payment-data-into-customer-engagement/

Put your products in front of more customers with the Loyale Marketplace. 🛍️

List products, vouchers and offers as rewards across loyalty programmes from leading banks and retailers. Reach new audiences, drive footfall and generate additional revenue, all through one platform.

You control your pricing, visibility and partnerships, while Loyale provides the infrastructure and manages seamless in-store. Get in touch today 👉 https://buff.ly/vCnbLB6

Retailers are sitting on valuable customer behaviour data. The real opportunity is knowing how to use it.

From identifying purchase patterns to triggering more relevant engagement, transaction data can help retailers move from insight to action in real time.

Our latest article breaks down five ways to activate customer behaviour and turn data into revenue.
🔗 https://buff.ly/LYGpDG4

Every purchase tells a story. 💳

Transaction data reveals what customers buy, when and where they shop, and how much they spend. Transactional loyalty turns these insights into action by connecting rewards directly to the payment journey.

Customers can earn and redeem benefits simply by paying with a linked card, while businesses gain a clearer understanding of customer behaviour and more opportunities to deliver personalised experiences.

As payments, data, and customer engagement become more connected, businesses have an opportunity to turn everyday transactions into growth moments.

In this article, we look at how embedded finance is reshaping loyalty and why payment linked experiences are becoming increasingly important for modern businesses.
🔗 https://buff.ly/02LAsAG