24/10/2026
A HEARTFELT APOLOGY TO OUR VALUED USERS ❤️
Dear Kanchha Dai Family,
To all our valued users in Nepalgunj, Dhangadhi, Kohalpur, and Surkhet, we sincerely apologize for the delays and inconvenience you may have experienced with our delivery services during this festive season.
Dashain is a time of celebration, family, and togetherness. However, due to the unavailability of sufficient delivery staff during the festival, we are currently facing challenges in processing and delivering orders within our usual time frame.
At Kanchha Dai, our constant intention is to provide you with the fastest, most reliable, and most convenient service possible. Your satisfaction has always been our priority. Unfortunately, during festive periods like this, limited staff availability creates challenges beyond our immediate control.
We would like to inform you that these service delays may continue for a couple of more days. We humbly request your patience, understanding, and cooperation during this temporary situation.
Please rest assured that our team is working hard to overcome these challenges, and we are committed to returning to our usual fast order processing and delivery service within the next few days.
Your trust keeps us going, your patience gives us strength, and your support inspires us to do better every day.
We are truly grateful to have you as part of the Kanchha Dai family. We sincerely regret the inconvenience and look forward to serving you with the speed, care, and reliability you deserve.
Thank you for standing with us. ❤️
With sincere apologies and gratitude,
Team Kanchha Dai
रोज्ने तपाईँ, खोज्ने कान्छा दाइ!