04/10/2020
In order to match customer satisfaction, restaurants need to deliver good quality food, nutritious ingredients and luxurious service.
Lately, customers have started relying tremendously on the reviews of bloggers and other customers that are posted online, making brand management more important and of course, more complex.
How does having a good POS help your restaurant business?
π Data-driven campaigns
π Personalized loyalty program
π Mobile application
π Omnichannel transmission
π Easy-to-use dashboard
π Derive reports
Integrating POS is becoming crucial especially in this day and age. Read more https://wefee1.com/how-pos-integration-can-boost-your-restaurant-business/
24/09/2020
An omnichannel experience refers to providing a closely-knit experience in the restaurant world, in terms of ordering food, branding and payment.
How can restaurants create a consistent omnichannel experience when customers jump from mobile device to brick-and-mortar to laptop and back?
Here are 3 ways in which restaurants can ensure to implement a consistent omnichannel experience across channels, enabling you to meet customer expectations and your business goals:
π Get personal
π Offer convenience
π Go mobile!
Addressing your customers across all channels is a valuable tool for getting their attention. Read more https://wefee1.com/how-to-optimize-omnichannel-experience-for-diners/
16/09/2020
In order to have a successful loyalty program, your business needs to focus on creating effective messages that will be sent out to your members. These include:
π Greeting messages
π "You're almost there!"
π Missing you
In a hyper-personalized world, it becomes critical to use the correct approach to convey a message to your loyalty program members.
Read more on how these messages can be used: https://wefee1.com/make-your-loyalty-program-a-success-by-using-effective-marketing-messages/
26/08/2020
Still hesitating about getting your own online ordering system? Let's look at some of the ways your restaurant can benefit from having one:
π Get smarter by reducing your reliance on the (expensive!) third-parties aggregators
π You can collect important data points which can be used to better understand customer behavior.
π You can generate multiple types of reports that can help you understand what the best sellers are and that can help you generate more revenue.
π Consumers today want to feel valued and loyalty programs give them a stronger incentive to use your App, especially when seamlessly integrated into the overall ordering experience.
Are you ready to implement an online ordering system to boost restaurant sales and streamline operations? Request a demo with us to get started! https://wefee1.com/contact-us/
20/08/2020
Thanks to the advancement of technology, we are now able to collect great amounts of data from just one restaurant store which can be used for the purpose of marketing and product enhancement.
Some ways to decode and understand data are:
1.Adding a customer engagement solution: the data gathered can be put back into the campaign and drive traffic to this particular restaurant store.
2. Using your POS: you can track all your clientsβ behaviors and detect the most popular itemsβ¦or the least appreciated. On the basis of that, you can offer special deals and not only promote them to new customers but also keep the existing ones coming back.
3. All customers are different which means as a business, you need to incentivize them differently in order to keep them engaged to your companyβs products.
4. Incentivize infrequent customers too to avoid losing them.
5. Increase foot traffic during slow periods.
6. By forecasting customer behavior, you can get access to insights on what the customer will purchase in the future, what will be their average spend, etc.
7.Replicate Success. You can set up a campaign over the holiday season to help drive families as that has worked for you in the past. Repeat similar outcome using data gathered.
Wefee1 is a customer management tool that enables restaurants to offer personalized customer experiences by targeting people based on their profiles, preferences, purchase history, and much more. Unlike other POS integrations, Wefee1 provides restaurants with the most in-depth analytics and data insights.
13/08/2020
Data has become so comprehensive at our fingertips that many large restaurants have made analytics a priority for creating data-driven restaurants. Data has immense value to customer experience and can boost restaurant sales when used wisely. Letβs take a look at how to make big data work for your business:
1. Collect data from multiple sources so your business can avoid missing out on valuable opportunities and leverage it to understand customers better
2. A data-driven approach enables smarter and more informed decision making as well as improves accountability for decisions.
3. Data collected on restaurants should belong to all stakeholders within your restaurant chain, not just the higher ups, so itβs important to make it accessible to all.
The transformation of a data-driven culture wonβt happen overnight. It takes hard work at every level. Check our Customer Engagement Solution, that integrates with your POS system, social media, online ordering & more! https://wefee1.com/solutions/
04/08/2020
Referrals coming from friends & family are more powerful than most advertising methods.
How are referrals beneficial for your business?
- They're a means of personal way to advertise: people are more likely to listen to their friends & family than to a stranger
- It is much more time and cost saving
- Using referrals helps build a community and generates lifetime loyalty
Some companies that have used referrals to grow their business include Dropbox, Airbnb and Oneplus.
A customer engagement platform like Wefee1 can make your referral/rewards program easy to manage with easy-to-use, yet sophisticated automation. Contact us to learn more about our referral programs! https://wefee1.com/contact-us/
22/07/2020
Welcome to Wefee1's official page! We'll provide you with an all-in-one to help you understand your customers, enhance their experience and increase their visits and spending. To learn more about us, do not hesitate to drop us a message here or on our website: www.wefee1.com. We can't wait to make your business thrive!
Wefee1 | Customer Engagement & Loyalty Solution - Increase Sales & Grow Your Business
All-in-one customer engagement solution to grow your business & reconnect with your audience with loyalty programs & commission-free online ordering, integrated with your POS for retail, restaurants, coffee shops, beauty stores, supermarkets, hotels & spas across UAE, Saudi Arabia, Qatar, Middle Eas...