Tuning Fork Service & Research Center

t shall commence from the date you sign the service questionnaire and shall continue until we have repaired or otherwise returned your Equipment (“Services”), whichever is sooner, and received any payment due from you.

✅ We shall make all reasonable efforts to repair your Equipment subject to the availability of any parts required and/or the terms of any relevant guarantee or warranty. We shall perform the Services using our reasonable care and skill.

✅ Any time estimate for completion of the Service which may be given to you is an estimate only and does not form any obligation under the terms of this Agreement.

✅ Units will be held for a maximum of 30 days after they are either repaired, or requiring a requote. We will make reasonable attempts to contact you by phone or email a minimum of 3 times. If you have not made payment within 30 days, the unit will be auctioned to recover our costs.

✅ If we are unable to complete the Service for any reason, or the Service will incur further costs payable by you, we will notify you immediately.

✅ We may, in certain circumstances, send your Equipment to another repair centre and sub-contract the repair work to a third party.

✅ All charges will be subject to VAT and any other government taxes or duties as applicable.

✅ Please contact us for a price before sending in a repair.