11/01/2026
I was scrolling through an industry forum last Tuesday.
Just checking in. Seeing what the other upholstery shops were up to.
Then I saw it.
A competitor had changed their offer. Same words. Same promise. Same setup.
I read it again.
They had copied us. Almost word for word.
I'll be honest. I laughed a little.
Then I kept scrolling. And I found another one. And another.
Shop after shop, all scrambling. All trying to look like Floyd Upholstery.
But something was missing.
I looked closer at the fine print. Their warranty? One year. That's it.
Our warranty is 5X longer. We build the work to last, so we stand behind it.
And that's not all.
None of them had a downtime payback guarantee.
Let me explain what that means.
When your dental chair is out of your office, you lose money. No chair means no patients. No patients means no income.
So we made a promise. If we keep your chair longer than we said we would, we pay you back for the lost time.
Not a discount. Not a "sorry about that." Real money.
Not one of them copied that part.
Why? Because it's easy to copy words. It's hard to copy a promise you actually keep.
Think about it.
If a shop is only willing to guarantee one year, what do they think will happen in year two?
If a shop won't pay you back for delays, what do they plan to do with your time?
I'm not mad at them. Copying is the best compliment in business.
But you deserve more than a copy.
You deserve the real thing.
Here's what you get with Floyd Upholstery:
- A clear price up front. No surprises.
- A 5 year warranty, because we trust our work.
- A downtime payback guarantee, because we respect your time.
- A dental chair that looks brand new.
The other shops can copy our words.
They just can't copy our guarantee.
So before you hire anyone, ask one simple question:
"Do you pay me back if my chair is late?"
If they say no, you know what to do.
Call Floyd Upholstery today. Ask for your free quote.
