26/01/2026
Company Description
Tout En Bois ltee was a specialist manufacturer specializing in light and wooden furniture. Operating until 2008, the company focused on producing functional, well-crafted pieces that combined lightweight design with durable timber construction. Their product range typically included compact living room sets, modular seating, small dining tables, chairs, and other space-saving furnishings designed for urban environments. The company emphasized high-quality solid wood materials, clean lines, and practical assembly, aiming to offer affordable, stylish solutions for homes and small offices. Through a commitment to craftsmanship and efficient manufacturing processes, Tout En Bois ltee built a reputation for reliable furniture that balanced aesthetics with everyday usability.
Role Description
• Sales Support
• Assist account managers and sales team with order processing, quotes, and contract administration.
• Prepare and follow up on proposals, presentations, and sales collateral.
• Manage customer communications, respond to inquiries, and nurture leads to conversion.
• Track sales metrics, maintain records, and generate regular sales reports.
• Coordinate product demonstrations, samples, and showroom visits as needed.
• Administrative Duties
• Answer phones, greet visitors, and manage front-desk activities.
• Schedule meetings, manage calendars, and coordinate travel arrangements.
• Prepare and process invoices, purchase orders, and expense reports.
• Maintain organized files, records, and office supplies; ensure confidentiality where required.
• Customer Relationship and Team Collaboration
• Build strong relationships with customers, vendors, and internal stakeholders.
• Collaborate with Marketing, Finance, and Operations to ensure alignment of sales initiatives.
• Handle after-sales inquiries, returns, and warranty processes with a customer-first approach.
• General Duties
• Assist in planning and executing events, webinars, and trade shows.
• Contribute to process improvements to enhance efficiency and customer experience.
• Stay informed about product lines, pricing, promotions, and competitive landscape.
Qualifications
• Education: High school diploma or equivalent; associate degree or bachelor’s preferred for higher-level roles.
• Experience: 1–3 years in sales support, administrative, or customer service roles (retail or B2B environments acceptable).
• Skills:
• Strong communication and interpersonal skills.
• Proficiency with CRM systems (e.g., Salesforce, HubSpot) and Microsoft 365 (Outlook, Excel, Word, PowerPoint).
• Excellent organizational and time-management abilities; capable of multitasking and prioritizing.
• Basic data entry, typing speed, and attention to detail.
• Problem-solving mindset and a customer-centric approach.
• Attributes:
• Proactive, reliable, and adaptable.
• Team player with a positive attitude and professional demeanor.
• Ability to handle confidential information with discretion.
Qualifications
• Strong skills in Communication and Customer Service to effectively interact with clients and team members.
• Proven ability in Sales and Sales Management to drive business growth and support sales strategies.
• Experience in conducting Training activities to enhance team skills and performance.
• Highly organized, proactive, and capable of managing multiple administrative tasks efficiently.
• Proficiency with office productivity tools and familiarity with CRM systems is a plus.
• Leadership qualities and the ability to collaborate within a team environment.
Phone 5987 9571
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