AURA SA

Are you a medical or security response provider looking to unlock more responses in 2026? Let's connect at Securex South Africa! 🇿🇦

Visit AURA at Hall 2, Stand C09 at the Gallagher Convention Centre to see how our on-demand emergency response network connects vetted responders with more opportunities across South Africa.

AURA works with vetted response partners to help South Africa's leading businesses give their customers and employees access to fast, reliable emergency assistance when it matters most.

Visit our stand or book time with our team to explore how joining the AURA network can help you grow: https://www.aurasos.com/en-za/events/securex-2026

Saving lives takes more than one person, one vehicle, or one moment.

It takes connected systems, reliable technology, and trained responders ready to act when every second matters.

On Emergency Medicine Day, we’re reminded that frontline responders face real risks every shift. As Jade, our Medical Operations Manager, puts it: protecting our responders is essential to protecting our communities.

At AURA, that is what we are building: technology that makes emergency response faster, safer, and more seamless, giving responders the right information, support, and visibility when they need it most.

With more than 3K trained medical emergency responders across our on-demand network, we’ve helped save over 8.7K lives.

To every responder in the AURA network: thank you for your courage, commitment, and the work you do every day to protect our communities.

Proud to stand alongside the incredible teams who worked tirelessly to keep this patient alive. 🚑🤝

This case is a powerful reminder of what’s possible when volunteer responders, private EMS, hospitals, and dispatch networks collaborate seamlessly under pressure. Thank you to every responder and partner involved for your dedication to patient care when it mattered most.

A Night of Teamwork That Saved a Life 🚑❤️

On the evening of 17 May 2026, at approximately 21:21, Pretoria Volunteer Emergency Services (PVES) responded to a serious pedestrian-vehicle accident in Kilnerpark, Pretoria. What unfolded over the next several hours is a powerful reminder of what's possible when emergency services join hands for a single purpose: keeping a patient alive.

On arrival, PVES Responders and EST found an adult patient in an extremely critical condition (Priority 1, Code Red) after allegedly being struck by a vehicle. The injuries were severe: a major traumatic head injury, suspected fractured arm, compromised breathing, critically low blood pressure, and a GCS of 3/15.

This was a patient who needed every ounce of skill, every available resource, and every helping hand we could find. And that's exactly what showed up.

A beautiful collaboration in action 🤝

The team immediately established bilateral IV access, managed bleeding, and began stabilisation. When the PVES Critical Care Practitioner (CCP) arrived, advanced interventions kicked in — life-saving medications, IV infusions, temperature management with an blanket, and advanced airway management, with the patient eventually placed on artificial ventilation via endotracheal intubation to support his breathing.

When extended transport was needed, AURA SA stepped in beautifully and authorised a private Emergency Medical Solutions (EMS) ambulance to assist — with PVES personnel on board to continue critical care throughout the journey. This kind of coordination between volunteer services, private partners, and dispatch networks is exactly what saves lives in moments like these.
For approximately three hours, our CCP and the EMS ALS team continued uninterrupted, hospital-level care inside the ambulance — monitoring, ventilating, medicating, and fighting for this patient every single minute.

Pretoria Academic Hospital then graciously assisted by stabilising the patient further and replenishing our oxygen and medication supplies — a gesture we are deeply grateful for. Shortly after, Kalafong Hospital accepted the patient for definitive treatment at approximately 01:00, where the trauma team took over his ongoing care.

Gratitude all around 🙏

To everyone who played a role in this rescue — PVES Responders, AURA SA, Emergency Medical Solutions, Pretoria Academic Hospital, and Kalafong Hospital — thank you. Every system has pressures, and every team is doing the best they can with what they have. Last night was proof that when we work together, those pressures become shared, and patients benefit.

A special shoutout to our sponsors Ecomed, Zebra Medical, Butterfly Network, Inc, and to IER Integrated Emergency Response and AURA SA for the ongoing support that makes nights like these possible.

This is what community emergency care looks like. This is what teamwork looks like. And this is why we keep showing up.

When seconds count, coordinated response saves lives.

After an alert was raised through the Secura Panic App, AURA dispatched emergency support for a family in Centurion, Gauteng, following a home invasion during which a shooting occurred.

🛡️ Security arrived in 13 minutes
🚑 An EMS first responder arrived in 14 minutes

Most importantly, the 12-year-old girl who was injured was later able to return home with her family to continue her recovery.

This incident highlights the impact of connected emergency response: bringing the right help to the right place, when it’s needed most.

Access to emergency care should never be a privilege. Yet across the world, response times, availability, and outcomes still vary drastically depending on location and infrastructure.

We believe a more connected approach to emergency medical response can help bring care closer to those who need it most.

"𝘖𝘶𝘳 𝘨𝘰𝘢𝘭 𝘪𝘴 𝘵𝘰 𝘥𝘦𝘮𝘰𝘤𝘳𝘢𝘵𝘪𝘴𝘦 𝘢𝘤𝘤𝘦𝘴𝘴 𝘵𝘰 𝘦𝘮𝘦𝘳𝘨𝘦𝘯𝘤𝘺 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘦 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴, 𝘦𝘯𝘴𝘶𝘳𝘪𝘯𝘨 𝘵𝘩𝘢𝘵 𝘢𝘯𝘺𝘰𝘯𝘦, 𝘢𝘯𝘺𝘵𝘪𝘮𝘦 𝘤𝘢𝘯 𝘨𝘦𝘵 𝘩𝘦𝘭𝘱 𝘸𝘩𝘦𝘯 𝘵𝘩𝘦𝘺'𝘳𝘦 𝘩𝘢𝘷𝘪𝘯𝘨 𝘢𝘯 𝘦𝘮𝘦𝘳𝘨𝘦𝘯𝘤𝘺." - 𝘞𝘢𝘳𝘳𝘦𝘯 𝘔𝘺𝘦𝘳𝘴, 𝘊𝘰-𝘧𝘰𝘶𝘯𝘥𝘦𝘳 𝘢𝘯𝘥 𝘊𝘌𝘖 𝘰𝘧 𝘈𝘜𝘙𝘈

This month, our team levelled up by completing first aid training across the U.S., Kenya, and South Africa.

"AURA builds tools that help save lives every day. Real impact, though, also comes down to people and their ability to act in a critical moment. That’s what made CPR and AED training such an important step for our team."
– Jade Pfohl, Medical Supply Ops Manager, South Africa

At AURA, being a “Lifesaver” is not just something we say. It is a value we put into action every day.

4.5 hours of continuous critical care.

A recent transfer from George to Cape Town enabled access to advanced treatment, with sustained clinical monitoring and coordinated support throughout the journey.

This marks an important milestone for our team — demonstrating the scale and endurance our network can support when it matters most.

Access to the right care, at the right time, can make all the difference.

In 2026, wasted callouts shouldn’t be part of the job.

The AURA responder network is designed to support professional response work — with clearer demand, smarter dispatch, and technology built for real-world response.

Becoming an AURA responder means:

Getting paid for every callout attended
Receiving response requests through a single platform
Managing callouts with reliable dispatch and live tracking

Join the AURA responder network today: https://www.aurasos.com/en-za/network-request

4 minutes and 15 seconds.

That’s all it took for Help EMS to reach a drowning emergency triggered through AURA.

With real-time location and smart routing, AURA connected the nearest ILS team to the scene ensuring urgent care reached the patient when it mattered most.

This is what smart, connected emergency response looks like.